Terms of service

1. Scope
The following terms and conditions apply to all orders via our online shop.

2. Contractual partner, conclusion of contract
The purchase contract is concluded with the sole proprietorship Global Trendtrading, robichon.

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order occurs together with acceptance of the order immediately after sending by an automated email. The purchase contract is concluded with this email confirmation.
A binding contract can also be concluded beforehand as follows:
If you have chosen credit card payment, the contract is concluded at the time the credit card is charged.
If you have chosen the PayPal payment method, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.

The language available for concluding the contract is German.
We save the contract text and send you the order details and our general terms and conditions by email. You can view and download the terms and conditions here on this page at any time. You can view your past orders in our customer login.

3. Delivery conditions
In addition to the stated product prices, there are shipping costs. You can find out more about the shipping costs in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.

4. Payment
Various payment methods are available to you in our shop:

Payment in advance
If you choose the advance payment method, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Credit card
Your credit card will be charged upon completion of the order.


Paypal
You pay the invoice amount via the online provider Paypal. In principle, you must be registered there or register first, authenticate yourself with your access data and confirm the payment instruction to us (except for guest access). You'll get more information during the ordering process.

5. Retention of title
The goods remain our property until full payment.

6. Transport damage
If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance company.


7. Warranty and Guarantees
Unless expressly agreed otherwise below, the statutory liability law applies.

The limitation period for claims for defects for used items is one year from delivery of the goods.

The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents.

  • in case of injury to life, body or health
  • in the event of intentional or grossly negligent breach of duty or fraud
  • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
  • as part of a guarantee promise, if agreed
  • as far as the scope of application of the Product Liability Act is opened.
  • Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

8. Liability
We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health
  • in the event of intentional or grossly negligent breach of duty
  • with guarantee promises, if agreed
  • as far as the scope of application of the Product Liability Act is opened.
  • In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount of damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.