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Return policy

You have the right to withdraw from this contract within 14 days without giving any reasons.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us of your name, address, and, if available, telephone number and email address by means of a clear declaration (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can also fill out and submit a clear declaration electronically on our website [https://www.wellmaxx-swiss.com]. If you make use of this option, we will promptly send you a confirmation of the receipt of such a withdrawal (e.g. by email to info@wellmaxx.ch).

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the cancellation period.


Consequences of Withdrawal
If you revoke this contract, we must refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a different shipping method than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your revocation of this contract has been received by us. For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You are only liable for any potential loss in value of the goods if this loss in value is due to handling that is not necessary for the examination of the nature, characteristics, and functioning of the goods.